Kajdut Platform

How Kajdut Works

Kajdut brings Clients and independent Helpers together through a simple, transparent and technology-driven service marketplace.

Simple. Smart. Connected.

One platform. Two sides. One marketplace.

Getting a service through Kajdut is simple.

A Client creates a service request, relevant Helpers discover the opportunity and submit bids, the Client chooses the preferred Helper, and the work moves forward through the Kajdut platform.

The basic journey

Request a service

Client creates a job request

Helpers respond

Relevant Helpers can submit bids

Choose a Helper

Compare and select

Complete the work

Payment and review follow

Two sides of Kajdut

Kajdut connects people who need services with people who provide them independently.

For Clients

Find the right Helper

Clients can describe what they need, add location, timing and budget information, then receive bids from relevant independent Helpers.

For Helpers

Discover service opportunities

Independent Helpers can discover relevant jobs, submit bids, communicate with Clients and build their reputation through completed work.

The Client journey

From creating a request to completing the service.

Create a request

Add service type, details, location, preferred time and starting budget.

Receive bids

Relevant Helpers can discover the request and submit their bids.

Choose a Helper

Compare available bids and select the Helper that best fits your needs.

Complete & review

The service is completed, payment is handled and the Client can leave a rating and review.

How the marketplace connects everything

Kajdut acts as the technology platform connecting Clients and independent Helpers.

One connected service marketplace

Instead of searching for service providers separately, Kajdut brings the request, bidding, communication, payment and reputation flow together.

Client creates the service request.

Relevant Helpers can respond with bids.

Communication stays connected to the job.

Completed work contributes to reputation.

Service Request

Job type, details, location, time and budget define the Client's requirement.

Bidding

Helpers can submit bids based on the requirements of the service request.

Helper Selection

The Client evaluates available bids and chooses a preferred Helper.

Completion

Work is completed and the platform records the relevant payment and review flow.

Communication stays connected

Important service conversations can happen through Kajdut's in-app communication system.

In-app Chat

Clients and Helpers can communicate about the service request through secure in-app chat.

Clear Job Details

Service requirements, location, timing and other relevant details stay associated with the request.

Ratings & Reviews

After completed work, Clients can rate and review Helpers to contribute to their reputation.

Payment flow

Kajdut supports multiple payment methods depending on the transaction.

Cash

Cash may be used where supported by the service arrangement.

Online Payment

Supported online payment methods may include bKash, Nagad, bank and payment gateway options.

Kajdut Coin

Kajdut Coin can be used as an in-platform virtual payment unit. 1 Coin equals 1 Taka.

Safety is part of the platform

Kajdut uses account and platform-level controls to make the marketplace safer.

A more trusted service experience

Verification, secure communication, transaction monitoring and reputation systems are designed to support a safer marketplace experience.

OTP Verification

Phone verification helps establish account access.

Identity Verification

Helper verification can include NID and profile review.

Fraud Monitoring

Suspicious activity may be reviewed or restricted.

Ratings & Reputation

Completed work contributes to Helper reputation.

Kajdut is a technology marketplace, not the service provider.

Clients and independent Helpers are responsible for their service arrangements, while Kajdut provides the technology, communication and marketplace infrastructure.