Privacy Policy For Client
Effective Date: 19 April 2026
Last Updated: 19 April 2026
Kajdut respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how Kajdut collects, uses, and safeguards your information when you use our mobile application.
By using Kajdut, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use Kajdut, we may collect the following types of information:
a. Information You Provide
Account Information: Name, email, phone number, profile picture, and other details you choose to share.
Posts & Requests: Details of the help you are seeking or offering, including area/location, description, and bid price.
Communications: Messages, feedback, and any content you send through the app’s realtime communication features.
Shared Location: Precise or approximate location that you voluntarily choose to share with other users (e.g., during a request or chat). Location sharing is optional and only happens when you explicitly enable or share it.
b. Information Collected Automatically
Device Information: Device model, operating system, unique device identifiers (such as Android ID or advertising identifiers).
Usage Data: App activity, interactions, preferences, and crash reports.
Location Data: Approximate location (for matching users and helpers by area). If you share your location with other users, more precise location data may be temporarily processed.
Analytics and Performance Data: Information collected through third-party services (detailed in section 3).
2. How We Use Your Information
We use the collected information for:
Facilitating connections between Users and Helpers.
Enabling realtime communication (chat/messaging) between users.
Allowing Users to post requests and Helpers to bid on them.
Processing acceptance or denial of bids.
Displaying shared location (only when you choose to share it) to help complete requests safely.
Improving app performance, features, stability, and security (including through analytics and crash reporting).
Sending important updates, offers, and support messages (via Firebase Messaging / push notifications).
Complying with legal obligations.
3. Third-Party Services and SDKs
We use the following trusted third-party services to provide and improve our app:
Firebase Services (Google):
We use Firebase Analytics (for understanding app usage and improving features), Crashlytics (for crash reporting and stability), and Firebase Messaging (for push notifications and realtime communication support). These services may collect device information, usage data, and crash logs. Data sent to Firebase is handled according to Google’s Privacy Policy.
Google Maps SDK:
Used for displaying maps and location-related features. When you use map features or share location, certain device and usage data may be shared with Google.
Google In-App Update SDK:
Helps us deliver seamless app updates. It may collect limited device information for update functionality.
These third-party services act as data processors on our behalf. We do not sell your data to them. Their data practices are governed by their own privacy policies (you can find Google’s at: https://policies.google.com/privacy).
4. Sharing of Information
We do not sell or rent your personal information. We may share information only in the following cases:
Between Users and Helpers: To complete a request or realtime communication, relevant details (such as name, request description, area, bid price, messages, and shared location if you enabled it) may be shared directly between the involved users.
With Service Providers: Trusted third parties like Firebase/Google that help us operate the app, provide realtime features, analytics, crash reporting, maps, and updates. We ensure they have appropriate safeguards.
Legal Compliance: When required by law, regulation, court order, or to protect our rights and the safety of our users.
5. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, especially for location data you voluntarily share with other users.
Realtime communication and shared location data are transmitted securely where possible, but once shared with another user, that user controls how they handle the information.
6. Your Choices and Rights
You can update or correct your profile information anytime from within the App.
Location Sharing: You control when and with whom you share your location. You can stop sharing at any time.
You can manage push notifications and messaging preferences in your device settings or the app.
You can request deletion of your account and associated data by contacting us (some data may be retained for legal reasons).
You can opt out of certain analytics tracking through your device settings (e.g., advertising ID reset or limit ad tracking).
7. Children’s Privacy
Kajdut is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will delete it immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy in the App with a new Last Updated date. If we make material changes, we will provide additional notice (e.g., in-app notification) where appropriate.
Your continued use of the App after changes take effect means you accept the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us at:
Email: kajdutbd@gmail.com
Privacy Policy For Helper
Effective Date: May 3, 2026
1. Introduction
Welcome to Kajdut Helper. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application. By registering or using Kajdut Helper, you agree to the practices described in this policy. Please read this document carefully before using the app.
2. Information We Collect
2.1 Registration Information
When you create a new account on Kajdut Helper, we collect the following information:
- Full Name
- Email Address
- Mobile Phone Number
- National ID (NID) Image
- Profile Picture
- Approximate Location (if user allows)
2.2 Usage & Technical Data
We also automatically collect certain technical data during your use of the app, including:
- Location data (when you use the location sharing feature, with your permission)
- Device information and crash reports (via Firebase Crashlytics)
- In-app usage analytics (via Firebase Analytics)
- Chat messages sent through the in-app messaging feature
3. How We Use Your Information
We use the collected information for the following purposes:
- Account Creation & Verification: Your name, email, mobile number, NID image, and profile picture are used to create and verify your account.
- Identity & Security Verification: Your email address and NID image are used strictly for security verification purposes to prevent fraud and unauthorized access.
- Public Profile: Your name, profile picture, and phone number are visible to other users within the Kajdut Helper platform as part of your public profile.
- In-App Communication: Messages you send are processed to deliver them to the intended recipients.
- Location Services: Your location is shared with other users only when you explicitly activate the location sharing feature.
- Subscription Management: Payment-related information is processed to manage your subscription plan via Google Play Billing or EPS Payment Gateway.
- App Improvement: Analytics and crash data are used to improve app performance and user experience.
4. Information Sharing & Disclosure
4.1 Visible to Other Users
The following information is visible to other registered users of Kajdut Helper:
- Full Name
- Profile Picture
- Phone Number
4.2 Private & Not Shared
The following information is kept strictly confidential and is NOT shared with other users or third parties:
- Email Address — used for account security and communication only
- NID Image — used for identity verification only and is never disclosed to any third party
4.3 Third-Party Service Providers
We share limited data with trusted third-party service providers solely to operate the app. These providers are contractually obligated to protect your data and use it only for the specified purposes:
- Google Maps SDK — for location-based features within the app
- Firebase Analytics — for understanding app usage patterns (anonymized data)
- Firebase Crashlytics — for detecting and fixing app crashes (device/error data)
- Google Play Billing — for processing subscription payments
- EPS Payment Gateway — for processing payments via Bangladeshi payment methods
4.4 Legal Disclosure
We may disclose your information to law enforcement or government authorities if required by applicable law, court order, or to protect the rights, safety, and security of our users or the public.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Sensitive data such as your NID image and email are encrypted and stored securely. Access to these sensitive records is restricted to authorized personnel only.
While we strive to use commercially acceptable means to protect your data, please be aware that no method of electronic transmission or storage is 100% secure.
6. Location Data
Kajdut Helper uses the Google Maps SDK to enable real-time location sharing. Location data is collected only when you actively enable the location sharing feature. You may turn off location sharing at any time through the app settings or your device’s location permissions. We do not track your location in the background without your knowledge.
7. Subscription & Payment Information
Kajdut Helper offers a subscription-based service. Payments are processed through:
- Google Play Billing — for standard in-app purchases on Android
- EPS Payment Gateway — for users making payments through Bangladeshi banking and mobile financial services
We do not store your full payment card details on our servers. All payment transactions are handled securely by the respective payment processors in accordance with their own privacy and security policies.
8. Data Retention
We retain your personal information for as long as your account remains active or as needed to provide you with our services. If you delete your account, we will remove your personal data within a reasonable period, except where we are required to retain it by law or for legitimate security purposes (e.g., fraud prevention records).
9. Your Rights
As a user of Kajdut Helper, you have the following rights:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may update or correct inaccurate information through the app settings.
- Deletion: You can request deletion of your account and associated personal data inside app from profile.
- Withdraw Consent: You may withdraw consent for location sharing or other optional features at any time.
To exercise any of these rights, please contact us at the email address provided below.
10. Children’s Privacy
Kajdut Helper is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the app or via email. The updated policy will be effective from the date it is published. Continued use of the app after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
- App Name: Kajdut Helper
- Email: kajdutbd@gmail.com
- Location: Bangladesh